FAQs

Car Transportation FAQs in the US

Frequently Asked Questions, often known as auto transport in the US, is a service that lets people and corporations transfer their automobiles from one area to another, as car shipping FAQs frequently over large distances. Car shipping FAQs may be a practical and effective solution if you are relocating, buying or selling a car online, or just need to transfer car shipping FAQs across the nation. Here are some car shipping FAQs and frequently asked questions concerning auto transport

Why should I choose SwiftLine Transportation?

Our ultimate goal is to become the standard by which all vehicle shipping is measured, servicing the widest range of individual customers, corporations of any size, and business partners within the United States.

We work with professional agents to guarantee a timely shipping service. Plus, you can count on our team to support you 24/7 during the whole process. We are ready to help in case an issue occurs. SwiftLine works with professional drivers who have proved themselves to be reliable and experienced in completing even the most complex jobs.

Is SwiftLine Transportation a licensed and bonded company?

SwifLine is licensed by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration. Our MC# is 01625613 and our DOT# is 4210076.

Is my vehicle going to be insured?

Yes. Once your vehicle is scheduled for pick-up, you will receive the name of the carrier and the driver also that is picking up your vehicle. Some areas require a local tow company to pick up your vehicle and then deliver it where your car shipping carrier will load it easily. This is usually happening in cities where the long-distance driver cannot physically reach the pick-up location.

Can I ship my personal belongings?

You can have personal belongings up to 200 lbs. free of charge, and they have to be placed in the trunk or back compartment of your vehicle. If you want to place more than 200lbs, it would be additional and it has to be in the front or back seat of the car below window level. It cannot be anything heavy, and the driver’s seat always has to be empty. Personal belongings inside your vehicle will not be insured.

How much stuff can I put in my vehicle?

The Department of Transportation prohibits the transport of household items by a vehicle while the vehicle is in transit. Personal belongings left in the vehicle are shipped strictly at the owner’s risk. If the driver arrives at the pick-up location and sees that your vehicle is slammed to the ground because of the extra weight, he might ask you to remove your belongings or charge you additional.

You are just allowed to load 200 lbs of your personal belongings within your vehicle.

Truck drivers will take no responsibility for damages that arise from household items being kept inside your vehicle.

Can I choose a particular spot on the trailer?

Most drivers will load your vehicle wherever they think it is safe. Truckers have to deal with multiple factors when it comes to loading their vehicles. They have to make sure that they fit all cars properly, so that they don’t exceed the permitted length of the truck, and they also need to make sure that they follow all federal laws, and that there is no overweight on any of the axles

What is the difference between Open Transport and Enclosed Transport?

Open auto transport is the most common method used to transport a vehicle. Nearly 90% of the vehicles are transported via open transport. As there is $250.000 insurance coverage on public transport, there is no need to worry that something might happen to your vehicle. Open transport usually costs about $300 or $400 less than enclosed transportation. Most clients that are using enclosed transport have exotic vehicles that need an extra level of protection. As the insurance coverage for enclosed transport is higher than for open transport, it is recommended for more expensive supercars.

What payment methods are available for delivery?

Drivers are not allowed to accept credit cards or personal checks for delivery. If you have an outstanding balance that is due on delivery, please make sure that you have cash, a cashier’s check, or a money order.

 Zelle & Cashapp are also preferred.

What does door to door means?

Door-to-door service means we would come and pick up your vehicle at any address and deliver it to any address as long as the drive-in is accessible for 18-wheelers (many of the trucks are over 75 ft). If not, you can make a deal with the driver to meet him someplace around the corner from the big parking lot.

Do I need to be present for pickup or delivery?

We do require someone to be present for the pickup and delivery process. Either you or anyone you authorize can be present to sign the Bill of Laden and observe our driver’s vehicle inspection. Once the inspection is complete and the Bill of Laden is signed, you may leave.

I will not be available for the pickup and/or delivery. What do I do?

You can arrange for a family member, a friend, or a co-worker to be present on the pick-up or delivery date. However, they must be well informed about the inspection that is performed upon loading and unloading. The person who is shipping the vehicle must sign the bill of lading where the condition of the vehicle is noted.

If another person is receiving your vehicle, then they must be informed that they need to do a thorough inspection on delivery and confirm that the vehicle has been delivered in the same condition as it was loaded. If there are any damages, the person receiving the car must note them on the same bill of lading.

How far in advance should I schedule the transport of my vehicle?

We recommend that you schedule your move as soon as possible to ensure that your vehicle is moved within the time frame that best meets your schedule. Usually, we can have a truck assigned and on its way to pick up your vehicle 1 to 5 days from the date it is first available for pick-up.

If your vehicle is available for immediate pick-up, we will work with you to get your vehicle scheduled as close to the preferred date as possible. It is helpful when transportation orders are submitted approximately 5 days in advance of the available date. Scheduling your vehicle transportation in advance is helpful, but it isn’t always necessary.

What is the cost of shipping a vehicle?

Our rates are based on several different factors: the size of the vehicle, the distance of transport, the working condition of the vehicle, the time of year transport is required, and the general market price for the particular route requested. By filling out the quote form on our home page, we can better estimate the exact cost.

Is there any additional costs?

No, the quote is all inclusive. It covers door-to-door service, full bumper-to-bumper insurance, all tax and tolls paid, and personal belongings up to 100 lbs. free of charge.

Does this price include everything or will there be additional costs?

Make sure you double-check before you book that the quote you receive is what you’ll pay. You can ask for an itemized list of what the quoted price covers and make it clear that you’d like to know now about any charges, fees, or additional costs that might not be included in the quote. That way, in the unlikely event that you are charged more, you can check your invoice against the itemized service agreement you received before you booked.

How do I prepare my vehicle for shipping?

The answer you’ll receive on the phone will probably be empty it, clean it, and have another set of keys made if you only have one. However, more steps need to be taken. Check out this post for more information about what “empty” and “clean” mean in this context, and what else you’ll need to do to prepare your vehicle for its journey.

Can you transport non-running vehicles?

Yes, we do ship non-running vehicles.

If you need to ship a non-running vehicle, make sure you clarify whether it can roll, brake, and steer. Many auto transport companies can handle non-working vehicles as long as they can do these things. Fewer are equipped to transport cars that can’t move at all or be moved safely without a forklift or other specialized equipment.

How do I track my vehicle while in transit?

We will provide you with information, including estimated pickup and delivery times. Also, we will provide you with the driver’s name and phone number so you can give him a call directly. If he is busy and he is not able to answer, please give SwiftLine a call at (712)305-4250 and we will be able to assist you as well.

Are you a broker, a carrier, or an auto transport management company?

Here’s a quick breakdown of what those terms mean and why they matter. Brokers find carriers and schedule shipments, prioritizing customers. Carriers own the trucks and ship and deliver the cars, prioritizing the shipment. An auto transport management company, such as SwiftLine, serves customers from end to end, serving as a single point of contact from quote to delivery. When problems arise, an auto transport management company will solve them faster than most because these companies don’t just care for cars. They care for customers, too.

What services do you offer?

We offer door-to-door shipment, Insurance of up to $250,000, open & closed trailer shipment and you can also load up to 200 lbs of your personal belongings within your vehicle.

 

Conclusion

Before making the final decision, you can visit our website. Get a free quote for shipping from our website and then get a free estimation of your car shipping. Our professional staff is 24/7 available for you. You can also contact us at our toll-free number +1 7123054250 After contacting us you will be surprised how affordable SwiftLine Transportation is.